Effective Date: September 2024
At Ecommeefy, we are committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our platform. Please read this policy carefully to understand our practices regarding your personal data.
1. Information We Collect
- Personal Information: When you sign up for ecommeefy services, we may collect the following personal data:
- Name, email address, phone number, and mailing address
- Payment information (e.g., credit card details) for subscription plans
- Business details (e.g., store name, business registration)
- Automatic Data Collection: We may collect certain information automatically when you access the platform, including:
- IP address, browser type, and operating system
- Log data (e.g., the time and date of access, pages viewed)
- Cookies and tracking technologies (see Section 6 for more on cookies)
2. How We Use Your Information
- To provide, maintain, and improve our services, including processing transactions, managing subscriptions, and offering customer support
- To communicate with you about updates, promotions, or changes to our services
- To monitor and analyze usage trends to enhance user experience and service performance
- To comply with legal requirements, enforce our terms, and protect the rights, property, and safety of ecommeefy, our users, and others
3. Sharing of Your Information
- Third-Party Services: We may share your information with third-party service providers, such as payment processors (e.g., Razorpay), shipping providers (e.g., Shiprocket), and marketing tools. These third parties are bound by confidentiality agreements and are not authorized to use your data for any purpose other than providing services to ecommeefy.
- Legal Requirements: We may disclose your information to government authorities or other third parties if required by law or to enforce our legal rights.
- Business Transfers: In the event of a merger, sale, or acquisition of ecommeefy, your data may be transferred as part of the transaction. We will notify you of any such change and the choices you may have regarding your data.
4. Data Security
- We implement a variety of security measures to ensure the safety of your personal information. This includes encryption, secure data storage, and limiting access to personal data to authorized personnel only.
- While we strive to protect your data, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Data Rights
- Access and Correction: You have the right to request access to the personal data we hold about you and request corrections to inaccurate or incomplete information.
- Data Portability: You may request a copy of your data in a structured, commonly used, and machine-readable format.
- Right to Erasure: You may request the deletion of your personal data, subject to certain legal obligations.
- Opt-Out of Marketing: You may opt-out of receiving marketing communications from us at any time by following the unsubscribe link in our emails.
6. Cookies and Tracking Technologies
- We use cookies to enhance your experience on ecommeefy, to understand user behavior, and to serve personalized content and ads.
- You may choose to block or limit cookies through your browser settings, but this may affect the functionality of the platform.
7. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party websites before providing any personal information.
8. International Data Transfers
Your data may be transferred to, and maintained on, servers located outside of your state, province, or country where the data protection laws may differ from those in your jurisdiction. By providing your data, you consent to such transfers in compliance with applicable laws.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the "Effective Date" at the top of this policy will be revised accordingly.